Payment & Refund Policy

Tendryl Products Private Limited, hereinafter referred to as “TPPL,” offers multiple payment methods to facilitate convenient transactions for our valued customers. Our accepted payment methods include:

 

A. Online Payments:
  • Debit/Credit Cards
  • Net Banking
  • UPI (Unified Payments Interface)
  • Wallets

B. Offline Payments:

  • Bank Transfer
 

Payment Security:

TPPL prioritises the security of your payment information. Our online payment transactions are processed through secure and encrypted channels to ensure the confidentiality and integrity of your data.

Order Confirmation:

Upon successful completion of your order, you will receive an email confirmation containing the details of your purchase. Please retain this confirmation for your records.

Refund Policy:

Tendryl Products is committed to providing quality products and services. If you are not satisfied with your purchase or encounter any issues, please refer to our refund policy below:

1. Product Quality Concerns

If you receive a product with manufacturing defects or quality issues, please contact our customer support team within 7 days of receiving

the product.

2. Cancellation and Refund:

Cancellation requests for certain orders must be made within 24 hours of placing the order. Refunds will be processed within 7-10 business

days through the original payment method.

3. Non-Delivery of Products:

If you do not receive your ordered products within the stipulated delivery period, please contact us immediately for resolution.

4. Refund Eligibility:

Refunds will only be processed for eligible cases, including product quality concerns, cancellations within the specified timeframe, and non-

delivery issues.

Note: As per RBI guidelines and Indian laws, certain products and services may not be eligible for refunds. Please contact our customer support for clarification on specific cases.

Contact Information:

For any queries or concerns related to payments and refunds, please reach out to our customer support team at accounts@tendryl.co.in. Tendryl Products Private Limited reserves the right to modify or update this Payment and Refund Policy. Any changes will be communicated through our website.

Thank you for choosing Tendryl Products!